Buy Load FAQ

Practical help for topping up prepaid load with Maya (PayMaya).

Maya Email Verification

Verify your email to improve account security and recovery options.

Email Verification

Secure and recover your account by verifying your email. Verifying email can help with account recovery and security notifications.

How to verify your email

Open the Maya / PayMaya app and go to your profile or settings.
Find the email section and add or confirm your email address.
Check your inbox for the verification email.
Open the email and follow the verification link/instructions.

If you don’t see the email, check Spam/Junk and request a new verification email from the app.

See FAQ for common troubleshooting.

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